This Privacy Policy governs the manner in which Cottages To Let collects, uses, maintains and discloses information collected from users (each, a "User") of the www.farmrowcottage.co.ukwww.southviewcottage.com, or www.yorkshirecoastholidayhome.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by us.

At Cottages to let we value and respect the privacy of our customers and website users and we take data protection seriously. We are committed to ensuring that we only process personal data from our customers and website users when we are fulfilling a contract, conducting a legitimate business relationship or when we have expressly been given permission to do so and we do everything possible to ensure that personal data is kept safe and secure.

Who are we?
For the purpose of this Privacy Notice, Cottages To Let are acting as a ‘data controller’ with respect to the personal data of website visitors and customers. Data controller means that we determine why and how we process the personal data that we have collected. 

What is ‘personal data’?
Personal Data is any information you provide about yourself that allows you to be identified, contacted or located - including things such as your name, address, phone number, email address.

What personal data do we collect about you?
When you visit our website we only collect basic connection details which allows us to view statistical data about visitors to the site. No personal data is collected without consent of the user. Optionally, when you choose to send us an enquiry via our website, make a booking or submit a review we collect certain personal information from you including your name, address, telephone number and email address. 

All printed records containing personal records are kept in a locked filing cabinet and only the owners of Cottages To Let have access to these records.

What legal basis are used to justify the collection of your personal data?
We use ‘contract’ and/or ‘legitimate interest’ as the legal basis for collecting, storing and processing your personal data when:

    •    You make a booking/purchase; 
    •    You contact us with a booking enquiry; or
    •    You write/submit a review.

How do we use the personal data we have collected about you?
When you make a booking with us or contact us with an enquiry we need to store your personal information so that we can contact you about your booking or enquiry and in order to keep historical records of our business relationship. If you have agreed, then we will also, from time to time, contact you to make you aware of a special offer, usually via email or telephone. We will never share your personal information with any other third-party companies for marketing purposes.

Where is the personal data stored, who has access to it, and how secure is it?
Any personal data collected via our website is held within a secure, password protected system, only authorised users with valid passwords have access to the data held on this system. We adopt appropriate storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site.

How long do we store your personal data for?
If you have made a booking with us we store your personal information for a minimum of 7 years as HMRC and other government bodies require us to keep transactional and invoicing records for this length of time. If you have requested information from us via our website or via phone we will store your personal data on file for a minimum of 1 year and up to a maximum of 
7 years if required for transactional and/or invoicing records, but we will not send marketing information to you unless you have given us permission to do so.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Cookies Policy

My Company 'Cottages To Let' ("us", "we", or "our") uses cookies on my websites www.farmrowcottage.co.uk, www.southviewcottage.com, and www.yorkshirecoastholidayhome.co.uk (the "Service"). By using the Service, you consent to the use of cookies. See our cookies policy here.

How we use collected information

Cottages To Let collects and uses Users personal information for the following purposes:

- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

- To process transactions
We may use the information Users provide about themselves when placing a booking only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To send periodic emails
The email address Users provide for booking processing, will only be used to send them information and updates pertaining to their booking. It may also be used to respond to their inquiries, and/or other requests or questions. 

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense
Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy
Cottages to Let has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

C Lumb
www.farmrowcottage.co.uk, www.southviewcottage.com, & www.yorkshirecoastholidayhome.co.uk
Cottages To Let Online
9 Hampshire Close
Pontefract
West Yorkshire
WF8 2UG
07786623420

This document was last updated on May 30, 2018